Inside Territory Manager
Company: Liberty Mutual Insurance
Location: Casper
Posted on: August 7, 2022
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Job Description:
Owns and manages an assigned territory, driving profitable
premium growth to achieve financial and operational goals. Under
limited to moderate supervision, manages broad and diverse agency
partnerships, handles 200+ agency storefronts telephonically
potentially over multiple states, and optimizes territory
performance. Creates, implements and executes territory and agency
strategies to achieve goals using all company programs, tools and
resources while collaborating with internal business partners.
Conducts agency outreach primarily virtually, via audio or video
conferences, supplemented by email and other digital media. Line of
business emphasis on business lines, working across a wide breadth
of commercial products, coverages and market appetite. Works
closely with agents and brokers to drive flow of small commercial
business. Balances engagement with agents and brokers to secure
larger targeted accounts and managing account pipeline end to end.
Manages renewal processes and works across multiple underwriting
segments.ResponsibilitiesOwns and manages assigned territory
driving profitable growth to achieve financial and operational
targets.Leads territory and agency management processes across
multiple territories (e.g. Agency prospecting, business planning,
engagement, training, compensation, plant optimization, etc).Builds
and cultivates mutually beneficial agency partnerships virtually
with agency ownership, management and frontline staff. Establishes
position as a trusted advisor while delivering product,
underwriting philosophy, appetite and system training, support
retention and new business development to increase depth and
maximize agency revenue.Using agency analysis, insights, internal
partner feedback and local marketplace expertise creates and
executes high quality agency strategies to achieve direct written
premium, profit and new business goals. Plans include strategic and
tactical components and are aligned with key Personal Lines or
Business Lines business strategies including carrier consolidation
(book transfer), agency plant expansion, agency marketing & service
programs and new product/program rollout support.Under limited to
moderate supervision, drives and ensures quality of new business
flow, appropriate book mix, and overall risk management of both
individual agency books and overall assigned territory. Provides
appetite and target market clarity, identifies and addresses profit
or quality of business concerns to ensure profitability across
territory.Collaborates, influences and supports internal business
partners (underwriting/product management/claims/risk control) to
identify and capitalize on opportunities, solve problems, share key
competitor and industry intel and provide voice of our
agent/customer. Collaborates with Personal Lines (PL) or Business
Lines (BL) counterparts to effectively partner with shared agency
assignments.Strategically utilizes internal and external programs
and tools designed to support the Independent Agent channel and
Territory Manager agency management including all marketing and
development programs, new business development tools and internal
production/profitability data and analysis.Provides guidance on
agency initiatives and contributes ideas for continuous
improvement.Performs other duties as assigned.Knowledge of company
services, products, marketing techniques/principles and insurance
industry trendsExposure of revenue growth and sales success in a
prior roleProven success in developing and building partnerships,
decision making and problem solvingWorking knowledge of the
business including production management, claims, loss prevention,
underwriting, administration, sales operations and agency business
operationsHighly effective written and oral communication skills,
including presentation, persuasion, timing, tact and negotiation
skillsHigh degree of customer focus, interpersonal relationship
skills and problem solvingStrong analytical thinking, business
analytics and business development skillsStrong time management and
team orientation skillsMust be licensed by the state if
requiredAbility to travel occasionally, including overnight
travelEducation: Bachelors or equivalentExperience: 3 years
experience in Insurance or 5+ years in outside marketingAt Liberty
Mutual, our purpose is to help people embrace today and confidently
pursue tomorrow. That s why we provide an environment focused on
openness, inclusion, trust and respect. Here, you ll discover our
expansive range of roles, and a workplace where we aim to help turn
your passion into a rewarding profession.Liberty Mutual has proudly
been recognized as a "Great Place to Work" by Great Place to Work
US for the past several years. We were also selected as one of the
"100 Best Places to Work in IT" on IDG s Insider Pro and
Computerworld s 2020 list. For many years running, we have been
named by Forbes as one of America s Best Employers for Women and
one of America s Best Employers for New Graduates-as well as one of
America s Best Employers for Diversity. To learn more about our
commitment to diversity and inclusion please visit: We value your
hard work, integrity and commitment to make things better, and we
put people first by offering you benefits that support your life
and well-being. To learn more about our benefit offerings please
visit: Liberty Mutual is an equal opportunity employer. We will not
tolerate discrimination on the basis of race, color, national
origin, sex, sexual orientation, gender identity, religion, age,
disability, veteran s status, pregnancy, genetic information or on
any basis prohibited by federal, state or local law.Bachelor's
Degree14
Keywords: Liberty Mutual Insurance, Casper , Inside Territory Manager, Executive , Casper, Wyoming
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