CLINIC OPERATIONAL SUPERVISOR
Company: Campbell County Health
Location: Gillette
Posted on: January 13, 2026
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Job Description:
CLINIC OPERATIONAL SUPERVISOR ABOUT CAMPBELL COUNTY HEALTH
Campbell County Health (CCH) is more than just a hospital—we are a
comprehensive healthcare system serving northeast Wyoming. Our
organization includes Campbell County Memorial Hospital, a 90-bed
acute care community hospital in Gillette; Campbell County Medical
Group, featuring nearly 20 specialty and primary care
clinics—including locations in Wright and Hulett; and The Legacy
Living & Rehabilitation Center, a long-term care facility. To be
responsive to our employee’s needs we offer: - Generous PTO accrual
(increases with tenure) - Paid sick leave days -
Medical/Dental/Vision - Health Savings Account, Flexible Spending
Account, Dependent Care Savings Account - 403(b) with employer
match - Early Childhood Center, discounted on-site childcare - And
more! Click here to learn more about our full benefits package Job
Summary Working under the supervision of the Clinic Director, the
Operational Supervisor assesses, plans, implements, evaluates and
collaborates with other departments to ensure excellence in patient
and family care reflective of Campbell County Health (CCH) and
Campbell County Medical Group’s (CCMG) mission, vision and values.
This position provides oversight, planning, assigning, and
management of the work of professional and non-professional
nursing, physician, and advanced clinical providers in the clinics
for which they are responsible. Required to participate in
interviewing and hiring staff and directly responsible for
orienting and training personnel. The Operational Supervisor will
integrate clinic goals for improvement across the care continuum.
The Operational Supervisor is responsible for daily charge
reconciliation for responsible clinics (in conjunction with the
Clinical Supervisor). The Operational Supervisor will actively
collaborate with the Clinic Director, including preparation of
monthly and bi-weekly statistical analyses of key clinic functions.
Essential Functions - Exhibits a thorough understanding of
Ambulatory Clinic function and provides daily oversight and
management of staff performance and expectations to facilitate
cohesive clinic operation - Ensures superior ongoing patient
satisfaction and customer service - Conducts management
responsibilities in a positive, professional manner - Exercises
excellent interpersonal relationship skills in the management and
coordination of clinical staff - Exercises effective problem
solving skills - Demonstrates efficient time management and
prioritization skills - Ensures staff accountability in
implementing the nursing process (assessment, implementation and
updating plan of care, performing interventions, providing patient
and family education, and evaluation of outcomes) - Delegate tasks
to staff and supervise follow-up - Is proficient in all electronic
health records applications - Is proficient in Microsoft Office
prepare reports and summaries as needed - Ensure that all paperwork
and documentation is accurate and timely - Participates in the
interviewing, hiring, and onboarding of clinical staff, and
performance evaluations of clinical staffing conjunction with the
Clinic Directors - Responsible for planning and assists with
implementation of departmental training including orientation,
competency assessment, mentoring, coaching and evaluation (with
Director’s input) - Ensures staff are appropriately trained in
current services and procedures for competency in best practice -
Assists in the development of department budget and maintains
fiscal compliance - Evaluates, implements, and coordinates the
training for new procedures and equipment - Reviews, adjusts and
plans daily staffing levels to ensure safe and cost-effective
patient care. Completes clinical staff schedule to ensure
appropriate coverage, including providing coverage for unexpected
absences. - Communicates with Front Desk Supervisor to facilitate
excellent patient flow and provide cohesive service - Ensures
adequate stock of medical supplies by monitoring par levels and
timely ordering process - Performs daily charge reconciliation for
all responsible clinics - Responsible for agenda and holding
meetings with all staff on a monthly basis in collaboration with
Clinic Directors - Serves as liaison between clinical staff and
clinic Directors - Maintains confidentiality of all personnel and
patient care and relations information - Ensure that all staff
represent CCH and CCMG in a professional manner - Actively
participates in Strategic Planning for the department and
organization - Collaborates in development and achievement of
departmental goals and objectives - Actively participates in
Customer/Guest Relations and Mandatory Education programs -
Participates in the development of departmental policies and
assures staff compliance with Hospital, Ambulatory Clinic and
departmental standards of practice - Assists with development and
implementation of departmental strategic plan when applicable as
assigned. - May be required to manage in other clinic environments
according to the distribution of staff and patient loads. -
Enforces and models CCH & CCMG mission, vision and values - Must be
free from governmental sanctions involving health care and/or
financial practices - Complies with the hospital’s Corporate
Compliance Program, including, but not limited to the Code of
Conduct, laws and regulations, and hospital policies and
procedures. - Performs other duties as assigned Job Qualifications
- Education - Graduate of an accredited school of nursing or
Bachelor’s degree in Business Administration or related field, or
3–5 years of work-related experience. - Certifications required -
See Cardiopulmonary Resuscitation Certification Policy and
Certifications/Education Requirements Policy - Experience -
Experience in an ambulatory clinic preferred.
PI210c73ee48b2-37156-39097589
Keywords: Campbell County Health, Casper , CLINIC OPERATIONAL SUPERVISOR, Healthcare , Gillette, Wyoming
