CasperRecruiter Since 2001
the smart solution for Casper jobs

shift supervisor - Store# 11862, CY AVE. & WYOMING BLVD.-CASPER

Company: Starbucks
Location: Casper
Posted on: January 7, 2021

Job Description:

Job Summary and MissionThis position contributes to Starbucks success by assisting the store manager in executing store operations during scheduled shifts.This job deploys partners and delegates tasks so that partners can create and maintain the Starbucks Experience for our customers. Models and acts in accordance with Starbucks guiding principles.Summary of Key ResponsibilitiesResponsibilities and essential job functions include but are not limited to the following:

  • Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
  • Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
  • Anticipates customer and store needs by constantly evaluating environment and customers for cues.
  • Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
  • Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift.
  • Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
  • Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partnerperformance.
  • Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.
  • Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns.
  • Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned. Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
  • Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team.
  • Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers.
  • Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.
  • Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition.
  • Utilizes operational tools to achieve operational excellence during the shift.
  • Maintains regular and punctual attendanceSummary of ExperienceCustomer service experience in a retail or restaurant environment - 1 yearBasic Qualifications
    • Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
    • Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
    • Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation
    • Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
    • Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
    • At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employeesRequired Knowledge, Skills and Abilities
      • Ability to direct the work of others
      • Ability to learn quickly
      • Effective oral communication skills
      • Knowledge of the retail environment
      • Strong interpersonal skills
      • Ability to work as part of a team
      • Ability to build relationshipsStarbucks and its brands are an equal opportunity employer of all qualified individuals.We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 206-318-0660 or via email at applicantaccommodation@starbucks.com

Keywords: Starbucks, Casper , shift supervisor - Store# 11862, CY AVE. & WYOMING BLVD.-CASPER, Hospitality & Tourism , Casper, Wyoming

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


25Q Multi-Channel Transmission Systems Operator-Maintainer
Description: For the military to make strategic decisions, they depend on having the right information when they need it. Multi-Channel Transmission Systems Operator-Maintainers ensure the communication to make these (more...)
Company: Army National Guard
Location: Casper
Posted on: 01/16/2021

Assistant in Training
Description: Summary The Assistant in Training AIT and Assistant Manager position's primary responsibility is to fulfill our mission statement, to create the most enjoyable shopping experience possible for our (more...)
Company: The Buckle
Location: Casper
Posted on: 01/16/2021

Field Merchandiser
Description: 60K DOE br br What You'll do as a Field Merchandiser: ul li Trains District Managers, Store Directors and Adventure Guides on Maverik's merchandising standards and initiatives li Supports (more...)
Company: Maverik
Location: Casper
Posted on: 01/4/2021


Customer Service Specialist
Description: Farm Credit Services of America FCSAmerica is a great place to work. You see it in our people and the relationships they have with each other and our customers. Our passion and commitment to serving (more...)
Company: Frontier Farm Credit
Location: Casper
Posted on: 01/11/2021

92G Food Service Specialist
Description: AGE REQUIREMENTS: Must be between the ages of 17 and 35 br br It takes energy to keep the Army National Guard marching on, and that's where you take the lead. As a Food Service Specialist for the (more...)
Company: Army National Guard
Location: Casper
Posted on: 01/9/2021

Customer Service Skills Wanted - Flexible Schedule
Description: The Year for Growth, Opportunity and Flexibility Are you ready for a career change in 2021 At American
Company: American Income Life
Location: Casper
Posted on: 01/9/2021

13J Fire Control Specialist
Description: JOINT Automated Systems are tools that help provide strategic coordination and situational awareness at the tactical levels of combat. As a Fire Control Specialist, your primary responsibility will be (more...)
Company: Army National Guard
Location: Casper
Posted on: 01/7/2021

Customer Service Skills Wanted - Flexible Schedule
Description: The Year for Growth, Opportunity and Flexibility Are you ready for a career change in 2021 At American
Company: American Income Life
Location: Casper
Posted on: 01/8/2021

Part-Time Retail Merchandiser - Mountain-TERR042
Description: Do you wish you had some flexibility for the days and time that you work We are currently hiring people like you to join our team of Retail merchandisers that offer our customers the ability to reach (more...)
Company: Retail Services WIS Corp
Location: Casper
Posted on: 01/4/2021

Cashier
Description: CashierKnow what it's like to be in the stadium on game day Then you know what it's like to work at Buffalo Wild Wings. It's fun. It's fast-paced. We're at the top of our game - and we want to keep it (more...)
Company: Buffalo Wild Wings
Location: Casper
Posted on: 01/4/2021

Log In or Create An Account

Get the latest Wyoming jobs by following @recnetWY on Twitter!

Casper RSS job feeds