CasperRecruiter
the smart solution for Casper jobs

Retail Associate

Company: Ross Dress for Less
Location: Casper
Posted on: January 15, 2019

Job Description:

GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction. Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. Represents and supports the Company brand at all times. Maintains a professional appearance, and adheres to the Company dress code at all times. Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Customer Focus Integrity and Trust Communication Action Oriented Drive for Results Approachability Composure QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 pounds. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None

Keywords: Ross Dress for Less, Casper , Retail Associate, Hospitality & Tourism , Casper, Wyoming

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Sales and Customer Service
Description: Mommy Jobs Online agents on the Sales Customer Service Program will offer customer service by taking inbound calls and emails from customers with inquiries about issues, new promotions and registration. (more...)
Company: Mommy Jobs Online
Location: Casper
Posted on: 01/19/2019

Customer Service Rep(06040) - 1540 Centennial Ct
Description: The CSR's duties include but are not limited to: Greeting the customer on
Company: Domino's Pizza
Location: Casper
Posted on: 01/4/2019

13J Fire Control Specialist
Description: JOINT Automated Systems are tools that help provide strategic coordination and situational awareness at the tactical levels of combat. As a Fire Control Specialist, your primary responsibility will be (more...)
Company: Army National Guard
Location: Casper
Posted on: 01/23/2019


Housekeeper
Description: Join the ABM Healthcare team and work at Wyoming Medical Center
Company: ABM Healthcare
Location: Casper
Posted on: 01/8/2019

CDL A Delivery Truck Driver - $12,000 Retention Bonus
Description: Sysco Associate Apply - Click Here Company: Sysco Montana Location: US-WY-Casper Zip Code: 59101 Minimum Level of Education: Not Applicable Minimum Years of Experience: 0-1 Position Type: Non-Exempt Travel (more...)
Company: Sysco
Location: Casper
Posted on: 01/2/2019

Retail Merchandiser (9178)
Description: Sales Merchandiser br br About Anderson Merchandisers br br We ve been around for 100 years and became the nation s largest merchandiser of entertainment products. We now represent many different (more...)
Company: Anderson Merchandisers
Location: Casper
Posted on: 01/22/2019

Retail Merchandiser (9178)
Description: Retail Merchandiser 9178 Sales Merchandiser About Anderson MerchandisersWe ve been around for 100 years and became the nation s largest merchandiser of entertainment products. We now represent many (more...)
Company: Anderson Merchandisers
Location: Casper
Posted on: 01/22/2019

Unassigned Store Manager
Description: Overview Tractor Supply Company TSCO , the largest retail chain of rural lifestyle products in the United States, is dedicated to enhancing our strong company culture built on our team members' (more...)
Company: Tractor Supply Company
Location: Casper
Posted on: 01/23/2019

Line Cook
Description: Job OverviewDo you have a passion for food and a craft for cooking As a Line Cook at Red Lobster, your execution of our delicious recipes will contribute to the extraordinary dining experience that keep (more...)
Company: Red Lobster
Location: Casper
Posted on: 12/31/2018

Line Cook
Description: Line Cook Job OverviewDo you have a passion for food and a craft for cooking As a Line Cook at Red Lobster, your execution of our delicious recipes will contribute to the extraordinary dining experience (more...)
Company: Red Lobster
Location: Casper
Posted on: 01/2/2019

Log In or Create An Account

Get the latest Wyoming jobs by following @recnetWY on Twitter!

Casper RSS job feeds