CasperRecruiter Since 2001
the smart solution for Casper jobs

Geek Squad Consultation Agent

Company: Best Buy
Location: Casper
Posted on: April 8, 2021

Job Description:

Geek Squad Consultation AgentAs the first point of contact, Geek Squad Consultation Agents provide knowledgeable technology solutions and support, while maintaining a friendly, efficient check-in and check-out experience for customers requiring product or other technical assistance. They create and maintain a supportive, positive environment for customers by asking the right questions, listening carefully, taking detailed notes and partnering with other team members as needed. Agents display a genuine passion for and strive to resolve consumer electronic challenges.At Best Buy, we are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.Key Responsibilities Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs.Providing positive, timely engagements with customers during the check-in and check-out process.Understanding customers technology issues by asking probing questions, listening, asking clarifying questions, taking detailed notes, and providing accurate time estimates for next steps.Monitoring queues and providing accurate status updates to customers.Clearly communicate and partner with team members.Basic Qualifications Experience using and learning about customer electronicsAbility to work successfully as part of a teamAbility to prioritize and multi-task in a fast-paced environmentAbility to work a flexible schedule inclusive of holidays, nights and weekends

Keywords: Best Buy, Casper , Geek Squad Consultation Agent, IT / Software / Systems , Casper, Wyoming

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other IT / Software / Systems Jobs


In-Home Usage Tester (Product Tester at Home)
Description: IN-HOME USAGE TESTER Product Tester at Home Part-time Presently we're recruiting Product Testers from home in several US cities to expand our private network of In-Home Usage Testers IHUT to fulfill (more...)
Company: American Consumer Panels
Location: Casper
Posted on: 04/10/2021

User Experience Design Intern - Advanced Technology Center
Description: The ATC is a collaborative ecosystem to design, build, educate, demonstrate, and deploy innovative technology products and integrated architectural solutions
Company: World Wide Technology
Location: Casper
Posted on: 04/13/2021

Geek Squad Consultation Agent
Description: Geek Squad Consultation AgentAs the first point of contact, Geek Squad Consultation Agents provide knowledgeable technology solutions and support, while maintaining a friendly, efficient check-in and (more...)
Company: Best Buy
Location: Casper
Posted on: 04/8/2021


12T Technical Engineer
Description: AGE REQUIREMENTS: Must be between the ages of 17 and 35 br br Technical Engineers pen the plans that lead construction crews to success. As a Technical Engineer in the Army National Guard, you will (more...)
Company: Army National Guard
Location: Casper
Posted on: 04/16/2021

Log In or Create An Account

Get the latest Wyoming jobs by following @recnetWY on Twitter!

Casper RSS job feeds