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Computer Support Specialist-Information Services

Company: Wyoming Medical Center
Location: Casper
Posted on: January 13, 2019

Job Description:

Information Services is dedicated to making information quickly and easily available to facilitate health care providers in giving the highest quality care. As a part of the Information Services team, the Computer Support Specialist is dedicated to maintaining the highest standards in information technology through education, communication and networking. The employee shall comply with all safety and health standards, and all rules, regulations, and orders which are applicable to the individual's own position, actions, and conduct. Manages and supports computers and/or networks, including Teleco, Telemedicine, Biomedical, or other communications hardware and/or software, as assigned. Solves problems arising from hardware and software. Performs add/change/move tasks related to computer workstations. Assists users in accessing software available to their departments. Provides technical support for all hospital areas as assigned by Help Desk personnel. Aids in the support of all systems where knowledge base may be utilized. Assists in the procurement of hardware and software. Performs network administrative tasks as directed by the Systems Administrator and/or Network Analyst. Maintains an adequate level of technical competence in the systems that are supported by IS. Ensures working status of assigned systems and/or applications. Performs PC level hardware and software upgrades. Assists, as needed, with installation and support of all systems. Ensures repairs to faulty hardware. Serves as an institutional resource for advice, guidance, and problem solving with regard to computer issues. Performs special projects as assigned. Educates other members of the team as needed. Provides evening and weekend on call support for all systems in use at WMC, on a rotation determined by the Manager. Performs other duties as assigned or requested.

Keywords: Wyoming Medical Center, Casper , Computer Support Specialist-Information Services, IT / Software / Systems , Casper, Wyoming

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