$12.57 - $16.20 Hourly
Description and Functions
Open Until Filled
Provide the highest standard of customer service while
performing a variety of administrative and clerical duties, which
assist in the agency's operations and process.
Human Resource Contact: 307-235-3690 email@example.com
ESSENTIAL FUNCTIONS: The listed functions are illustrative only
and are not intended to describe every function which may be
performed at the job level.
+ Prepares proofreads and edits routine correspondence, reports,
tables, and records.
+ Processes and reviews routine paperwork and/or enters data
into a department log or database.
+ Maintains department records system, including filing,
scanning, retrieving, archiving documents, researching files,
+ Prepares and collects timesheets for department or office.
+ Makes arithmetic calculations; prepares and codes billings;
+ Greets and directs a high volume of visitors, deliveries, and
the general public.
+ Makes calls and answers telephones and may route calls to
+ With appropriate information, responds to requests for
information; and makes referrals, and resolves customer complaints.
This may involve research or agency specialized knowledge.
+ Processes and distributes all incoming mail, prepare
+ Orders, receives, stores, and distributes supplies; maintains
+ Maintains calendars, makes appointments, and travel
arrangements arrange meeting rooms.
+ Provides customer service, as they are often the first point
of contact for an agency.
+ Assist staff with travel arrangements.
+ Maintains files and reference manuals/materials.
+ Performs some functions such as monitoring budgets, expenses,
purchase orders, contracts, or prepare vouchers.
+ The specialized nature of the job may be required to
train/guide others in an agency-specific process.
+ Monitors pertinent office equipment such as computers, phone
systems, coordinating maintenance, etc.
+ Reviews and verifies data.
+ Responsible for assisting in the review, research, and
development of material and documents.
+ Explains or interprets procedures.
Preference may be given to applicants who are detail oriented,
multi-task capable, organized and able to prioritize; good
communicators both orally and written and have customer service
+ Knowledge of office procedures, filing, alphabetizing, English
language, and arithmetic.
+ Knowledge of modern office practices, procedures, and
+ Knowledge of word processing, spreadsheet, and email
+ Knowledge of assembling, sorting, and distributing
+ Knowledge of reviewing and editing documents for accuracy and
+ Knowledge of methods used to tactfully deal with the
+ Knowledge of telephone etiquette and coordinating telephone
and visitor traffic.
+ Knowledge of preparation of records, reports, and
+ Knowledge of agency policies and procedures.
High School Diploma
0-2 years of progressive work experience (typically in Business
Education & Experience Substitution:
1-3 years of progressive work experience (typically in Business
Certificates, Licenses, Registrations:
Necessary Special Requirements
PHYSICAL WORKING CONDITIONS:
+ Typically, the employee may sit comfortably to perform the
work; however, there may be some walking, standing, bending,
carrying light items, driving an automobile, etc.
+ Special physical demands are not required to perform the
+ FLSA: Non-exempt
+ All positions within the Department of Family Services will
require a background information check, including the taking of
fingerprints, which will be completed through the Wyoming
Department of Criminal Investigation, the Department of Family
Services, and the Federal Bureau of Investigation for every
049-Department of Family Services - Field Operations
to view the State of Wyoming Classification and Pay Structure.
The State of Wyoming is an Equal Opportunity Employer and
actively supports the ADA and reasonably accommodates qualified
applicants with disabilities.
Class Specifications are subject to change, please refer to the
A & I HRD Website to ensure that you have the most recent
There are many benefits to living and working in Wyoming.
Beautiful country with wide open spaces and clean air, great
recreational opportunities, and no State income tax to mention a
few! In addition, the State of Wyoming offers State employees a
very generous benefit package. Please click here
(https://ai.wyo.gov/divisions/human-resources/benefits) for more
information on the State of Wyoming employee benefits*.
For additional information on living in the state of Wyoming
please click here