Member Solutions Specialist (Collections)

Company: Reliant Federal Credit Union
Location: Casper
Posted on: June 6, 2021

Job Description:

Reliant Federal Credit Union is looking for a positive self-motivated individual to join our Member Solutions (collections) team.

Member Solutions is responsible for building relationships by helping members find solutions to their current financial circumstances. Occasionally, solutions are unsuccessful and the individual will be responsible for collecting on past due Visas, loan accounts, collect on overdraft accounts, along with filing liens and judgments, handling member bankruptcies, repossession of vehicles and home foreclosures. Here is a summary of essential duties and qualifications.

Essential Functions:

• Communicate effectively with members to educate them on the negative consequences of financial mismanagement.
• Responsible for the processing garnishments, levies, bankruptcy cases, repossessions, and charge-offs, and actively work recoveries.
• Process debt protection claims for members
• Verify credit report disputes and confirm the accuracy of the report.

Qualifications/Skills

• A high school education or GED
• Six months to two years of similar or related experience
• Educated in bankruptcy law, federal law, and state law.
• Motivate or influence others with a significant level of diplomacy and trust, in addition to normal work courtesy and tact.
• Strong attention to detail and the ability to work with minimal supervision.
• Has excellent written, oral and interpersonal communication skills.

Reliant Federal Credit Union offers an attractive compensation package that includes competitive salary, 401(k) with company match, health benefits including long and short-term disability, group life insurance, and vacation time, sick time and holiday pay.

Keywords: Reliant Federal Credit Union, Casper , Member Solutions Specialist (Collections), Other , Casper, Wyoming