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Receptionist/Account Representative - PRN - Immediate Care

Company: Wyoming Medical Center
Location: Casper
Posted on: June 6, 2021

Job Description:

Dedicated, compassionate, and highly dependable person to welcome patients into the practice. Responsible for receiving incoming telephone calls in a prompt, courteous, and professional manner. Essential Duties and Responsibilities: Performs patient interaction/greeting. Maintains front reception area. Performs patient check-in. Performs new patient registration. Ensures insurance card input and updating. Answers phones. Processes postal mail, bin, and outside box. Performs shipping and receiving functions. Maintains and builds physician calendars. Reschedules patients as needed due to physician absences. Maintains on-call scheduling. Maintains wait list. Sends out sympathy cards. Performs and demonstrates competency in the Medical Receptionist role. Proficiently types on computer. Demonstrates exemplary phone communications. Demonstrates exemplary customer service skills with internal and external customers. Arranges for accurate, efficient, and orderly registration of clients. Maintains par levels of unit office supplies and forms. Ensures accurate and comprehensive patient information is collected and entered into the computer system and that all registration forms are completed. Acts in the role of preceptor and/or mentor for new employees. Facilitates and/or provides training (including orientation) to new employees. Demonstrates knowledge of medical terminology. Assures that all statements and forms are completed accurately and comprehensively. Maintains the cash drawer at the designated amount. Is responsible for responding to medical records requests. Is responsible for the appropriate release of information from medical records. Is responsible for protecting patient confidentiality, answering verbal or written inquiries, updating patient and account information, coordinating requests for medical record information and completing reports as directed. Maintains acceptable quantity of appointments scheduled as available. Works in cooperation with other employees. Attends and participate in team meetings. Participates in the Performance Appraisal Process and implement recommendations. Assists with special projects as assigned. Attends in-services and workshops as required. Verifies patient information including address, phone number, and insurance. Completes errands and reports as assigned. Collects time of service payments and patient payments made in office. Posts patient payments. Runs reports of payments posted and balances deposits. Prepares daily bank deposit. Obtains Pre Certifications/Authorizations as assigned Performs other duties as assigned.

Keywords: Wyoming Medical Center, Casper , Receptionist/Account Representative - PRN - Immediate Care, Other , Casper, Wyoming

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