Police Records Clerk

Company: City of Casper
Location: Casper
Posted on: June 9, 2021

Job Description:

Class Summary Assigned to: Casper Police Department Total Compensation Package Typically, all positions will begin being paid at the beginning of pay range listed above. Incumbents are responsible to providing routine, standard clerical support to the City's Police Department. REPORTING STRUCTURE: Receives direct supervision from higher level supervisory and management staff. Typical Class Essential Duties Assembles, codes, types, records, and files a wide variety of police records, reports, and materials including reports, charging documents, citations, traffic reports, attachments, memos, letters, and warrants. Responds to requests for information; answers routine questions; takes and transmits messages. Enters information into applicable databases and/or other computerized systems to collect and maintain records in assigned area of responsibility. Sorts, files, copies, produces, and distributes crime reports, traffic reports, charging documents, citations and other information to appropriate personnel. Performs various routine clerical duties utilizing office equipment to include; making photocopies, faxing documents, and operating a teletype terminal networked with LETS. Receives and verifies payments, processes and maintains related records to reconcile and follow City standards relating to accounts receivable tasks. Provides general customer service and communicates with the public regarding fees, policies, rules and general information about the department. Represents the City of Casper by responding to the public, citizens, its employees, and others in a prompt, professional, and courteous manner while continuously maintaining a positive customer service demeanor. Performs other duties of a similar nature or level. Knowledge (position requirements at entry): Knowledge of: Modern computer software programs such as Microsoft Office. Customer service principles. Basic record keeping and file management principles. Abilities (position requirements at entry): Ability to: Routinely demonstrate the City of Casper core values. Follow all City safety rules and procedures and immediately report all accidents/incidents or unsafe conditions to a supervisor. Learn basic legal terminology and basic civil, criminal and traffic codes. Learn and apply database management principles. Correctly interpret and apply the police policies and procedures. Explain processing and respond to requests and inquiries from the general public. Assist with preparation and distribution of reports. Organize records in an easily retrievable fashion. Operate a variety of modern office equipment and tools. Work on a variety of tasks simultaneously. Maintain confidentiality. Establish and maintain effective working relationships with those contacted in the course of work. Follow written and verbal instructions and direction. Maintain a neat and professional appearance. Communicate effectively verbally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Skills (position requirements at entry): Skill in: Operating modern office equipment, software and operating systems/applications. Maintaining records and files. Typing and data entry. Providing customer service. Oral and written communication, sufficient to exchange or convey effective information and to receive work direction. Operating in a courteous, knowledgeable and tactful manner with customers, staff and the general public. Training, Experience & Certifications EDUCATION and EXPERIENCE: High school diploma or equivalent (G.E.D.) required. Minimum of six months clerical or administrative support experience preferred. LICENSING and CERTIFICATION REQUIREMENTS: None Supplemental Information & Physical Requirements The above job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department. Women, minorities, and individuals with disabilities are encouraged to apply. Employment subject to extensive background investigation, including polygraph and psychological examination. The successful candidate must pass a pre-employment drug screen test. As a condition of employment, the successful candidate must utilize direct deposit for payroll purposes. Physical and Environmental Conditions: City of Casper employees that perform safety sensitive tasks are subject to pre-employment and/or random drug testing. These tasks include, but may not be limited to: Emergency response/rescue Handling or working with hazardous materials, including chemicals as well as solid and liquid waste Operating or maintaining water and wastewater systems Maintaining City computer and data systems including networks, servers, communication systems, etc. Driving for the City of Casper, whether essential or non-essential Operating power-driven machinery or equipment Handling confidential information, including personnel, health, financial, or attorney-client information Working with or around children Positions in this class typically require: stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, talking, hearing, seeing and repetitive motions. Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Incumbents in this position work indoors in an office environment and are subject to the common noises associated with office work including telephones, copiers, and printers. The position requires frequent sitting, typing, and customer contact, both by telephone and in person.

Keywords: City of Casper, Casper , Police Records Clerk, Other , Casper, Wyoming