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Search Quality Risk Operations Specialist

Company: Indeed
Location: Casper
Posted on: May 8, 2022

Job Description:


US Remote 62,000 - 89,000 USD per year


As a Strategist within Trust & Safety - Anti-Fraud & Abuse, you are responsible for protecting the integrity of Indeed's products by working in a team dedicated to monitoring the accuracy and precision of Indeed's content and account moderation processes. In this role, you will help drive the direction of our team's reporting to key stakeholders on fraud trend analytics and metrics and enable us to gain better insight from our data. You will effectively tell stories through data that enable our team to generate new projects, identify product or workflow improvements and justify new feature requests. You will build and maintain dashboards and complex data queries to measure fraud trends and exposure points and quantify the impact of our efforts. -

You should be comfortable with identifying issues or anomalies in data that require further investigation and take initiative to perform in-depth analysis. You are able to present your ideas and findings in a clear and succinct way. You are recognized by the larger organization and other departments as a subject matter expert, and provide support to more junior team members. You are able to make large scale recommendations based on your analysis that help us shape the future of moderation on Trust & Safety. -



- Drive the strategy for our reporting on fraud trends across global markets; create consistency across multiple reports and identify improvement opportunities

- Act as the SME for all Anti-Fraud & Abuse related reports, and be able to demonstrate thorough understanding of trending data and anomalies
- Interface with all clusters of the Anti-Fraud & Abuse organization to understand the problem sets and associated data for all risk related focus areas -
- Support the evaluation of workflows and automation solutions through data analysis to expedite and improve precision of manual processes
- Make large-scale recommendations to leadership, stakeholders and product teams based on analysis results
- Boost effectiveness and productivity of those around you; provide support to more junior team members as a subject matter expert
- Juggle multiple tasks while retaining a strong attention to detail -
- Consider the job seeker experience in every facet of your work


- 4+ years work experience with an emphasis on business intelligence, data analysis, operations or related field -

- Experience in fraud or risk analysis is a plus
- Thorough knowledge of SQL to write complex, highly-optimized queries across large volumes of data
- Experience with Python, Pandas, Jupyter Notebook
- Experience with data visualization and building automated dashboards in Tableau or similar tooling
- Able to deliver clear and succinct interpretations of data in a manner accessible to all relevant Indeed teams
- Self-starter, intellectually curious and comfortable operating in a fast-paced, ever-changing environment
- Must be organized, positive, proactive, and results-oriented
- Strategic thinker with strong analytical and creative problem-solving skills


We are the people behind the scenes of Indeed's search results. We ensure that our results are optimally ranked for our job seekers and tirelessly patrol Indeed for fake jobs and scams. Beyond search, we invest heavily in ensuring that Indeed has the best data analysis tools available to optimize our recruiting products and run accurate tests.


As the world's number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers.

(*comScore Total Visits, September 2021)


The base salary range represents the low and high end of the Indeed salary range for this position. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Indeed's total compensation package for employees. Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), an open Paid Time Off policy, and many region-specific benefits.


Indeed is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We're proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.

Indeed is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact Talent Attraction Help at 1-855-567-7767, or by email at at least one week in advance of your interview.


We value diverse experiences, including those who have had prior contact with the criminal legal system. We are committed to providing individuals with criminal records, including formerly incarcerated individuals, a fair chance at employment.


View Indeed's Applicant Privacy and Accessibility Policies -- - - -

Learn about our global employee perks, programs and benefits - - -

Where legally permitted, Indeed requires all individuals attending or working out of Indeed offices or visiting Indeed clients to be fully vaccinated against COVID-19. For positions that can only be performed at an Indeed office, candidates must be fully vaccinated against COVID-19 and present acceptable proof of vaccination by the date of hire as a condition of employment. - Indeed will consider requests for reasonable accommodation as required under applicable law. To qualify as being fully vaccinated against COVID-19 there should have been a two week period after receiving the second dose (or any government recommended booster shot) in a 2-dose COVID-19 vaccine series, or a two week period after receiving a single-dose (or any government recommended booster shot) in a single dose COVID-19 vaccine.

Keywords: Indeed, Casper , Search Quality Risk Operations Specialist, Other , Casper, Wyoming

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