FT Customer Service Specialist - Work From Home
Company: CafeMedia
Location: Casper
Posted on: January 25, 2023
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Job Description:
[Customer Support / Remote] - Anywhere in U.S. / Up to $60K per
year / Email only (no phones) - As a Customer Service Specialist
you'll: Craft thoughtful and knowledgeable answers to questions
received via the email ticketing system (Zendesk) using effective,
on-brand messaging; Support customers on various topics, including
payment issues, customer dashboard questions, internal account
transfers, and other product support needs, ensuring happiness and
satisfaction in every interaction; Use research skills and
collaborate with internal teams to solve customer issues; Collect
customer feedback for Customer Service, Product, and Leadership
teams...Hiring Fast > >
Keywords: CafeMedia, Casper , FT Customer Service Specialist - Work From Home, Other , Casper, Wyoming
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