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Front End Supervisor

Company: Best Buy Co
Location: Casper
Posted on: June 13, 2019

Job Description:

Front End Supervisor Job Category Store Leadership Location Number ******-Casper-Store Job Description What does a Front End Supervisor do? The Front End Supervisor enables Best Buy to deliver our customer promise of personalized service to ensure customers are provided the right solution to meet their needs. You will be a key player in driving effective front of store processes that provide a world class experience for our customers including: store pick-up, checkout, customer services (return / exchange / trade-in, recycle processing), asset protection, in-store phone experience and overall information technology hardware health at an individual store level. You will play a vital role in delivering efficient and effective processing, shrink plan integrity, safety and profitability within the store. As the Front End Supervisor you will: * Adhere to Standard Operating Procedure for functions such as daily cash management, payroll processing, scheduling, store expense tracking and IT help desk ticket maintenance. * Provide employee coaching, training, and validation of department and store shrink plans. * Ensure all Standard Operating Procedures for transactions and interactions at the front of the store are followed including: checkout, pickup, returns / exchanges / trade-ins, and recycling. * Prepare and conduct team meetings, trainings and other special events to communicate clear goals to team. * Provide input to store leadership on employee performance and development needs. What are the Professional Requirements of a Front End Supervisor? Basic Qualifications * 1 year of experience in leadership * 1 year of experience in sales, customer service, operations or related fields Preferred Qualifications * Associate degree or higher in business or related field * 1 year consumer electronics experience * Operations experience * Supervisory experience * Previous experience with coaching and recognition Req # ******BR Address Line 1 601 SE Wyoming Blvd City Casper State WY Zip 82609 Job Level Manager with Direct Reports Employment Category Full Time Brand Best Buy About Us Best Buy Company and its Family of Brands Best Buy is the worlds largest multi-channel consumer electronics retailer with stores in the United States, Canada, and Mexico. We are the 11th largest online retailer in the U.S. and Canada, we have the number one customer loyalty program of its kind and more than 1.6 billion visitors to our websites and stores each year. Our more than 165,000 employees are committed to helping deliver the technology solutions that provide value, enabling access to people, knowledge, ideas and fun whether online, via mobile device or in our stores. Additional Job Information What are my rewards and benefits? Surrounded by the latest and greatest technology, a team of amazing coworkers and a work environment where anything is possible, youll find it easy to be your best when you work at Best Buy. While youre making technology work for our customers, were making sure Best Buy works for you with our pay for performance philosophy. At Best Buy we offer top salaries for management, including both short and long term incentive plans based upon business results, as well as endless opportunities to grow in a dynamic work environment thats part of an industry that never sleeps. From tuition reimbursement to deep employee discounts, to health, wealth and wellness benefits, we believe the success of our company depends on the passion of employees for learning, technology and people.

Keywords: Best Buy Co, Casper , Front End Supervisor, Other , Casper, Wyoming

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