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Senior Analyst, Process Improvement

Company: American Red Cross
Location: Casper
Posted on: March 15, 2023

Job Description:

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?**** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us-Where your Career is a Force for Good!Job Description:WHY CHOOSE US?As one of the nation's premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women's Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.At the American Red Cross, your uniqueness can shine!WHAT YOU NEED TO KNOW The Senior Analyst, Process Improvement leads the DCS program for performance assessment, including metrics, measurement and performance evaluation. This position operates in support of all pillar and core processes of Disaster Cycle Service (DCS).Drivers for this work include: Numbers of processes or events evaluated, number of metrics, number and requirements of grant-funded programs, and performance assessment capability and resources available in internal teams and the field.This position works closely with Disaster Cycle Services business process owners, program managers, and the Humanitarian Services Operations team to ensure comprehensive and coordinated performance assessment activities.WHERE YOUR CAREER IS A FORCE GOOD

  • Facilitates the development of metrics and measures for DCS processes and programs and the collection and analysis of performance data. Supports interpretation of measurement tools.
  • Leads the design and development of data collection and data analysis processes to allow accurate real-time monitoring and improvement of DCS programs and processes.
  • Creates and supports performance and evaluation tools and systems for accurate, organized and complete metrics and performance information.
  • Supports DCS continuous improvement programs and processes by providing data collection, advanced statistical and qualitative analysis and reporting.
  • Produces and disseminates business intelligence. Synthesizes, prepares and communicates data, evaluations and reports.
  • Develops and supports volunteers who are the primary Red Cross workforce. Engages volunteers as equal team members with specific responsibilities as part of their work
  • Supports large-scale relief operations activities when required.Standard Schedule: This is a fully remote position. Monday through Friday 8am - 5 pm ESTThe salary range for this position is $93,000.00-$111,600.00.Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.WHAT WILL GIVE YOU THE COMPETITIVE EDGE Education: Bachelor's degree with relevant experience or equivalent combination of education and experience. Degree in public administration, public policy, data science or similar desired. Master's degree preferred. Training in advanced quantitative analysis preferred.Experience: 7-10 years' experience leading large-scale service programs. Track record of leadership with proven results in non-profit, government or for-profit organizations. Experience in performance assessment and program evaluation required
    • Power BI experience required
    • Leading program evaluation, research and/or progress monitoring projects that yield organizational changes.
    • Statistical modeling and high-level research tools.
    • Fluency with databases and data-gathering instruments (e.g., surveys, observational rubrics, advanced information systems).
    • Experience developing and delivering presentations to senior leadership.
    • Experience with report writing and project management.
    • Ability for working well with volunteers, field staff, and executive management.
    • Ability to develop programs and processes that will be implemented across a large department network
    • Proven track record of collaboration, facilitation, and leadership.
    • Individual must be analytical, customer oriented, organized, and able to operate with an orientation toward strategic visioning.
    • Other Requirements: This position requires familiarity with the following specific areas of knowledge:
      • Business process management,
      • Performance management,
      • SharePoint,
      • Power BI,
      • Red Cross programs and procedures,
      • Emergency management practicesBENEFITS FOR YOU:We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.* Medical, Dental Vision plans* Health Spending Accounts & Flexible Spending Accounts* PTO + Holidays* 401K with 4% match* Paid Family Leave* Employee Assistance* Disability and Insurance: Short + Long Term* Service Awards and recognitionApply now! Joining our team will provide you with the opportunity to make a difference every day.The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

        Interested in Volunteering?Life's emergencies don't stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.Visit to learn more, including our most-needed volunteer positions.To view the EEOC Summary of Rights, click here:

Keywords: American Red Cross, Casper , Senior Analyst, Process Improvement, Professions , Casper, Wyoming

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