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Application Analyst-Information Services

Company: Wyoming Medical Center
Location: Casper
Posted on: July 8, 2019

Job Description:

The Information Services Department is dedicated to making information quickly and easily available to facilitate health care providers in giving the highest quality care. As a part of the Information Services team, the Application Analyst supports three or more assigned software systems or applications. The Application Analyst will be assigned to, and expected to maintain and apply his/her knowledge of, the following software applications or systems: Cerner Electronic Medical Record, Meditech Electronic Medical Record, Allscripts Electronic Medical Record Duties and Responsibilities:

  • The employee shall comply with all safety and health standards, and all rules, regulations, and orders which are applicable to the individual's own position, actions, and conduct.
  • Monitors effectiveness of the assigned systems and/or applications.
  • Changes and enhances assigned systems including coordination improvements and system upgrades.
  • Aids in the support of all systems where knowledge base may be utilized, as requested or needed.
  • Assists in research, design, development, and implementation of new information systems as requested.
  • Builds reports and/or assists users to create custom reports in assigned applications.
  • Shares knowledge of assigned applications with users and with IS department personnel.
  • Serves as liaison and resource person for assigned systems and/or applications.
  • Troubleshoots and resolves problems related to assigned applications, and provides customer support.
  • Conducts and attends regular meetings with project coordinators, IS staff, or staff of other WMC disciplines involved in system projects.
  • Coordinates successful project completion in a timely manner.
  • Maintains the training and test systems in assigned applications.
  • Coordinates interface communications between various IS staff and vendors during assigned project implementation.
  • Complies with and assists in Continuous Quality Improvement (CQI) efforts.
  • Maintains integrity of assigned systems and/or applications by reviewing reports and resolving issues in a timely manner.
  • Maintains an appropriate level of technical competence in the assigned applications. Shares knowledge of applications with users.
  • Learns and remains knowledgeable about the operational procedures of assigned departments.
  • Contributes to special projects as assigned, and attends and/or leads project meetings.
  • Represents WMC at local, regional, and national meetings as requested.
  • Participates in house-wide committees and committee projects as requested.
  • Serves as primary contact for vendors during implementation and ongoing operations of assigned applications and/or systems.
  • Suggests improvements in applications and/or systems to management.
  • Resolves issues that are assigned by the IT Help Desk.
  • Takes IT on-call duties for systems in use at WMC as scheduled or requested. This call includes nights, weekends, holidays, and during implementation and upgrades.
  • The employee shall participate in no less than 80% of department specific education. Mastery of the subject matter of each session will be evaluated by written testing. A passing score is required.
  • Employee will participate in the production of department specific education modules using a predefined template and presenting on a rotating schedule.
  • Creates or acquires reports for systems and/or applications supported as requested.
  • Performs other duties as requested. Requirements
    • The employee is required to pursue, achieve, and/or maintain a vendor specific certification relevant to the products supported, (e.g. Cerner Millennium, CorePoint, Star, etc.) within 24 months.
    • A Bachelor\u0027s degree, or a High School diploma (or GED certificate) combined with specialized additional training and/or at least three years of increasingly responsible experience that is directly applicable to this position
    • Experience with Allscripts
    • Experience with Meditech
    • Experience with Cerner
    • Experience with or knowledge of Computerized Physician Order Entry (CPOE).
    • Experience in project management or project implementation.
    • Experience in a health care environment.
    • Experience with clinical software systems.

Keywords: Wyoming Medical Center, Casper , Application Analyst-Information Services, Professions , Casper, Wyoming

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