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Customer Service Representative

Company: Lee Enterprises, Incorporated
Location: Casper
Posted on: August 30, 2020

Job Description:

The Casper Star Tribune has an immediate opening for a temporary part-time Retention Customer Service Representative.The successful candidate will work within customer retention and service guidelines and make outbound subscription retention phone calls. Either in person, answering email, and on the phone, they will respond to billing and account questions, and resolve and follow up on delivery problems between customer and carrier to the customer's satisfaction. Some clerical duties are required.We seek an innovative person who has excellent communication and customer service skills and have the ability to deal with customers in a calm and courteous manner. The successful candidate will be one that has the ability to work independently to help meet team goals. This position requires typing, computer and ten-key experience. Microsoft Office skills are a must.

Keywords: Lee Enterprises, Incorporated, Casper , Customer Service Representative, Sales , Casper, Wyoming

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